Are your end-users getting the performance they need out of your web-based applications? Measuring the performance of the infrastructure components underlying your web-based application may not guarantee that the application is performing to end-user expectations. That’s why System Shepherd® End-User Experience includes WebWalk™ – a proven dynamic feature that uses synthetic transactions to measure application performance from the end-user perspective.

System Shepherd’s WebWalk™ feature allows you to:

• Sample Web-based performance metrics from an end-user perspective
• Simulate end-user experience from any customer-defined location
• Monitor and validate multiple links or steps in your transaction process
• Time each page access or transaction response
• Validate page and/or database content
• Receive immediate notification when performance falls below established parameters

WebWalk™ data is accessible through the System Shepherd Operations Management Portal and the System Shepherd Executive Dashboard.  This empowers IT administrators and business executives to:

• Easily analyze and cross-correlate end-user experience data with performance data from the underlying application components
• Rapidly pinpoint and resolve root causes of a performance degradation or outage
• Keep tabs on real end-user performance relative to application availability and customized service level agreements